Privacy Policy

Last updated: June 2026

1. Who we are

This website (richdevenport.com) is operated by RMD Trading Limited, a company registered in England and Wales (company number 11656826). Our registered address is 44 Furlong Close, Northampton, NN17 5AW.

For data protection purposes, RMD Trading Limited is the data controller. If you have questions about how we handle your data, contact us at [email protected].

2. What data we collect

We collect personal data only when you voluntarily provide it through our contact form or booking system. This may include:

Your name
Your email address
Information about your project or business needs
Your preferred timeline and budget range

We do not use cookies for tracking, advertising, or analytics. The only cookies used are strictly essential (e.g. remembering your cookie consent preference, stored locally on your device).

3. How we use your data

We use the personal data you provide to:

Respond to your enquiry or booking request
Schedule and confirm meetings
Send transactional emails related to your enquiry (e.g. booking confirmations)

We do not use your data for marketing unless you have given explicit consent. We do not sell, rent, or share your personal data with third parties for their marketing purposes.

4. Legal basis for processing

Under UK GDPR, we process your personal data on the following bases:

Legitimate interest: To respond to enquiries submitted through our contact form and to manage business relationships.
Consent: Where you have opted in to receive communications beyond transactional messages.
Contractual necessity: Where processing is necessary to fulfil a contract or take steps at your request before entering into a contract.

5. Third-party services

We use the following third-party services to operate this website:

Brevo (Sendinblue): For sending transactional emails such as booking confirmations. Brevo processes your name and email address on our behalf. Their privacy policy is available at brevo.com.
Microsoft 365: For calendar scheduling and meeting management. Microsoft processes meeting data on our behalf under their data processing terms.
ipapi.co: A GeoIP service used to determine your approximate location (country only) for the purpose of displaying the correct currency in our contact form and determining whether to show a GDPR cookie consent banner. No personally identifiable information is stored by us from this service.
open.er-api.com: A currency exchange rate API used to convert budget ranges into your local currency. No personal data is sent to this service.

6. Data retention

We retain personal data submitted through our contact form or booking system for as long as necessary to respond to your enquiry and manage any resulting business relationship. If no business relationship is established, we delete your data within 12 months of your last contact.

7. Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing based on legitimate interest
Request restriction of processing
Data portability (receive your data in a structured, machine-readable format)
Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Data security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. All data transmitted through our contact form and booking system is sent over encrypted connections (HTTPS).

9. International transfers

Some of the third-party services we use may process data outside the UK. Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions recognised by the UK government.

10. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with an updated date at the top.

12. Contact

RMD Trading Limited
44 Furlong Close, Northampton, NN17 5AW
Company number: 11656826
Email: [email protected]